Product Updates · 3 min read · Published May 2, 2026

Outbound campaigns are here

By Product — Attendova Product Team

Until now, Attendova has been about answering: making sure every inbound call gets picked up, qualified, and booked. Today we're shipping the other half — outbound campaigns that reach back out to the customers you already have.

What you can run

Three campaign types are available out of the box. Reactivation finds customers who are past due for service and invites them back. Reminders nudge upcoming appointments and expiring inspections so fewer slots go unfilled. Review requests text happy customers a link right after a completed job, while the experience is fresh.

Each one runs on rules you set: who gets contacted, on which days, and what the message says. Point it at your slow Tuesdays and let it fill them. Everything a campaign books lands on the same built-in calendar your inbound calls use — no double entry, no separate tool.

Getting started

Outbound is included on the Receptionist + Outbound plan and available to every existing shop today. Open the Campaigns tab, pick a template, confirm your audience, and turn it on. Most shops have their first reactivation campaign live within a few minutes.